The North Carolina Department of Commerce Employment Security Division extended its weekday hours and added weekend hours, according to Division of Employment Security public relations specialist Larry Parker.
The new hours are:
- Mondays - Fridays, 8 a.m. - 8 p.m.
- Saturdays, 8 a.m. to 5 p.m.
- Sundays, Noon to 5 p.m.
Parker said the NC Department of Commerce is frequently updating its website and encourages users to check back often and before calling, as they might find the answer to their question online. The call center number is 888-737-0259, but filing online is faster.
The website suggests someone seeking unemployment benefits gather important documents before filing a claim, in order to speed up the application process.